The items in our care packages are hand selected by us with the highest level of care and consideration to ensure that every package is one that the important people in your life will be happy to receive. While we do not offer the option for you to customize packages, select items included are available as add ons to any existing orders. Note: Larger add on items may require separate shipping
We partner with USPS to ship all gifts Priority Mail. It includes tracking and delivery in 1-3 business days. When ordering your Care Package(s), please give yourself cushion time. USPS is experiencing unprecedented volume increases due to the impacts of COVID-19 which could result in shipping delays.
For address changes, please contact firstname.lastname@example.org immediately with your order number and the changes needed. If it is something we can do and the order has not yet processed or shipped, we will make every effort to accommodate.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
With COVID still being an outstanding issue for us all. Once shipped, all sales are final from Life Essentials. If you have feedback or issues, please let us know by emailing us at email@example.com
Sorry to hear that. We know how frustrating this can be. We aim to make every order perfect and trust that our carrier partners uphold the same quality standards. In the unique and rare occasion where your order is missing or you received a defective or incorrect package please email firstname.lastname@example.org ASAP and provide as much detail on the error as possible (photos of the damage, order number, etc.). Upon inspection, we will do our best to assist and make it right.
We currently ship to any of the 50 United States
Care packages are pack and shipped from New York City, NY
We receive a lot of requests to collaborate with influencers, brands, and bloggers, which is super exciting! We would love to partner with you. Please complete the form to give us an idea of how you would like to work together, and we'll get back to you as soon as possible. Please note, as a small independent business, we are unable to send samples to everyone who request a collaboration.